Effective Date: October 17, 2025
Scope
Your privacy is important to Phillips & Temro Industries and our subsidiaries and affiliates (“PTI”, “we”, “us” or “our”) as is your trust in PTI’s products and services. We want you to know that the information you share with us will be treated with care. This Privacy Statement addresses what personal information we collect and how we handle the personal information about you.
This Privacy Statement applies to personal information we obtain from and about individuals interacting with PTI’s websites, including but not limited to https://phillipsandtemro.com/ (collectively, the “Site”). It does not apply to personal information we obtain in our capacity as an employer.
PLEASE REVIEW THIS PRIVACY STATEMENT CAREFULLY. When you access, use or submit information to or through the Site, you consent to the collection, use, disclosure and processing of your information as described in this Privacy Statement.
Information Collected
As you interact with PTI through the Site, there may be opportunities for you to provide us with your information. PTI may collect:
- Name
- Email address
- Phone number
- Address
- Title
- Company name
- Industry
- Products and services you are interested in or have purchased
- Product service information
- Any information you provide to us when you contact us, including through the chat functionality on the Site.
This information is collected and stored electronically when you complete any webforms on the Site, register an account with us and contact us, including through the chat functionality on the Site.
Where permitted by applicable law, we may combine your personal information with other non-personally identifiable information we have collected from you. We may also combine your personal information with information we receive about you from other sources, such as publicly available information sources, our service providers, distributors, dealers, and companies that provide lists of potential product purchasers, if such companies are permitted to share your information with us pursuant to their privacy statements.
Information Collected Automatically
In addition, information about your computer hardware and software is automatically collected by PTI when you use the Site. This information may include:
- IP address
- Browser type
- Operating system type
- Device type
- Access times
- Approximate geographic location
- Referring website addresses
- Other technical information such as protocol status and substatus, bytes sent and received, and server information
We may also collect information about how you interact with the Site and our advertisements (e.g., the pages you’ve visited on the Site, the number of sessions, etc.). This information is used by us for our business purposes, including for the operation and improvement of the Site, for technical troubleshooting, to maintain quality of the Site, to provide general statistics regarding use of the Site and determine the effectiveness of our advertisements.
We may also receive similar data from our business partners, including online advertising networks, and from social media platforms (e.g., LinkedIn), subject to your registration and privacy settings with such third-party social media platforms, and may share such data with our website analytics and digital advertising service providers.
Cookies and Other Information Collection Tools
What are cookies? A cookie is a small file containing a string of characters that is sent to your computer when you visit a website or use an online service. When you visit the website or use the service again, the cookie allows that website or online service to recognize your browser or device. Cookies may store unique identifiers, user preferences and other information.
Duration of Cookies. We may use “session cookies” or “persistent cookies.” Session cookies are temporary and expire once you close your browser or once your session ends. Persistent cookies remain on your device for much longer or until you or your browser erase them. Persistent cookies have varying durations that are dependent on their expiration date.
We may also use third-party cookies, like Google Analytics, for example, which sets cookies on the Site to help analyze how visitors use the Site. You can visit https://www.google.com/settings/ads to learn more about Google Analytics’ use of cookies. If you would like to opt-out from the use of your information by Google Analytics, you may use Google Analytics’ opt-out browser add-on designed for this purpose. Please note that information collected via cookies may be shared with our website analytics and digital advertising service providers.
What types of cookies do we use? The Site may use:
- Necessary Cookies. These cookies are necessary for you to browse the Site and use its features, such as accessing secure areas of the Site. Without these cookies, certain aspects of the Site may not be available to you.
- Statistics Cookies. These cookies collect information about how you use the Site, such as which pages you most often visit on the Site, the time you spend on the Site, which links you click on, and any issues encountered. These cookies help us understand how visitors interact with the Site. All information collected is aggregated and do not identify you.
- Marketing Cookies. These cookies track your online activity to help deliver advertisements that are relevant to you and your interests and measure the effectiveness of the advertising campaigns. They also limit how many times you see a certain advertisement. We may share the information collected through these cookies with others, such as advertisers.
Why do we use them? Cookies help us improve the Site by providing us with information about which parts of the Site are most popular, enabling us to analyze technical and navigational information about the Site, and helping us to detect and prevent fraud. We also use cookies and other data collection tools to help improve your experience with the Site.
How do I control cookies? Web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org. Some web browsers provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user’s computer, tablet or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although users are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some features available through the Site. You may also manage your cookie preferences by clicking here.
Pixels / Web Beacons
A pixel or web beacon is an HTML code snippet embedded in a website or email that collects information about user behaviors and interactions with the website or email.
We may utilize pixels/web beacons both on certain aspects of the Site and in HTML-formatted email messages to you. Pixels/web beacons may be used for the purpose of, among other things, measuring the success of our marketing campaigns, compiling statistics about Site usage and tracking the activities of users of the Site and email recipients. For instance, we may use pixels/web beacons on the Site to enable us to create targeted advertisements and measure the effectiveness of our advertisements. For additional information on interest-based advertising, please see the section entitled “Interest-Based Advertising” below. Please note that information collected via pixels/web beacons may be shared with our website analytics and digital advertising service providers.
Interest Based Advertising
We may collect information about your online activities on our Site to provide you with advertising about products tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our advertisements are served.
You may see certain advertisements on other websites because we work with advertising partners (including advertising networks) to engage in remarketing and retargeting activities. Our advertising partners allow us to target our messaging to users through demographic, interest-based and contextual means. These partners track your online activities over time and across websites, including our Site, by collecting information through automated means, including through the use of third-party cookies, web server logs and pixels/web beacons, including the pixels/web beacons that we may utilize on the Site and in our HTML-formatted email messages to you. They use this information to show you advertisements that may be tailored to your individual interests. The information our advertising partners may collect includes data about your visits to websites that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our Site and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. For example, we utilize certain of our advertising partners’ targeted advertising services to show you our advertisements on other websites based on your prior visits to our Site and other online activity.
Provided that a company participates in industry-developed programs designed to provide consumers choices about whether to receive targeted advertising, you may opt out of interest-based advertising generally through the Network Advertising Initiative website or by visiting http://www.aboutads.info/choices/ (web-based advertising) or http://www.aboutads.info/appchoices (for mobile advertising). To learn more, please visit the websites operated by the Network Advertising Initiative and Digital Advertising Alliance at www.networkadvertising.org/choices. You may also manage your preferences of the tracking technologies deployed on the Site by clicking here.
Opting-out does not mean that you will stop receiving advertisements from us. It means that you still stop receiving advertisements from us that have been targeted to you based on your visits and browsing activity across websites over time.
Use
We may use the information we collect for any of the following purposes:
- to provide the Site to you;
- to create and manage your account with us;
- to provide you with access to or enable you to download content, information or materials that we provide on the Site;
- to operate, improve, and personalize the products and services we offer, and to give each user a more consistent and personalized experience when interacting with us;
- to provide you with information about products and services that we may provide that we think may be of interest to you;
for customer service, security, to detect fraud or illegal activities, and for archival and backup purposes in connection with the provision of the Site; - to communicate with you;
- For our other business purposes, such as data analytics, audits, developing new products and services, enhancing our Site, improving our products and services, identifying Site usage trends, and determining the effectiveness of our promotional campaigns;
- As we believe to be necessary or appropriate: (i) under applicable law; (ii) to comply with legal process; (iii) to respond to requests from public and government authorities; (iv) to enforce this Privacy Statement; (v) to protect our operations; (vi) to protect our rights, privacy, safety or property, and/or that of you or others; and (vii) to allow us to pursue available remedies or limit the damages that we may sustain.
Sharing
- With Third Party Service Providers Performing Services on Our Behalf. We share your personal information with our service providers to perform the functions for which we engage them. For example, we may use third parties to host the Site or assist us in providing functionality on the Site, provide data analytics on the Site, send out email updates about the Site and our products and services.
- With our Subsidiaries and Affiliates. We may share your information with our subsidiaries and affiliates for our internal business purposes.
- Through Tracking Technologies. We may share information collected through tracking technologies set on the Site with our website analytics and digital advertising service providers, including but not limited to the pixels/web beacons we may utilize on the Site and in our HTML-formatted email messages to you described above.
- For Legal Purposes. We also may share information that we collect from users as needed to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will disclose personal information as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental request or other legal or regulatory process. We may also share personal information as required to pursue available remedies or limit damages we may sustain.
- Changes of Control. We reserve the right to transfer or assign the information that we have collected from users in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
PTI does not share your personal information with third parties for those third parties’ direct marketing purposes.
Choices
If you do not want to receive marketing emails from PTI, please follow the unsubscribe instructions included in such emails or contact our customer service representatives at 1-800-328-6108 or email customerservice@phillipsandtemro.com.
Please note that if you opt out of receiving marketing emails from PTI, this does not impact other transactional and administrative messages which you will continue to receive (such as emails relating to product support and service, your account or this Privacy Statement)
Third Party Services, Applications and Websites
You may be able to access third-party services, applications and websites through the Site. Any access to and use of such third-party services, applications and websites is not controlled by PTI or governed by this Privacy Statement, but is instead governed by the privacy policies of those third-party services, applications and websites, and PTI is not responsible for the information practices of such third-party services, applications and websites. We recommend that you carefully review the privacy policies of other such third-party services, applications and websites before providing any personal information.
Social Media
Some aspects of the Site may allow you to interface with social media, such as LinkedIn, Facebook, Instagram, X and YouTube. We will attempt to identify these aspects of the Site to you, for example, by identifying them with the applicable third-party logos or trade names. By using these interfaces, you will allow us to access information about you from those other online services, including information and other content that you submit to those online services. If you interface with the Site through your social media account, we may contact you or enable you to share your experience and content via your social media account, which information may be publicly viewed by other users of those services. For a description on how such social media services and other third-party platforms, plug-ins, integrations, and applications handle your information, please refer to their respective privacy policies and terms of use, which may permit you to modify your privacy settings with that service or platform.
PTI Distributors/Dealers
PTI and PTI distributors/dealers are separate legal entities with their own privacy practices. For questions about your distributor/dealer’s privacy practices including opting out of marketing communications from your distributor/dealer, please contact your distributor/dealer directly.
Safeguarding Your Information
We maintain reasonable and adequate technical, administrative, and physical security and confidentiality measures designed to help protect your information from unauthorized access or acquisition. We also require that third party service providers acting on our behalf or with whom we share your information also undertake to provide such security and confidentiality measures in accordance with industry standards.
The transmission of information via the internet can never be guaranteed to be completely secure. While PTI will take commercially reasonable steps to protect your personal information, we cannot absolutely guarantee the security of any data transmitted to the Site. Any transmission of data through the Site is made at your own risk. It is your responsibility to protect the security of your login information.
Information Retention
We may keep the information we collect for as long as necessary to fulfill the purpose for which it was collected (e.g., provide products or services to you, to operate our business, to enable us to communicate with you, for our safety, research, evaluation of use, or troubleshooting purposes) or as required by applicable contractual obligations, laws or regulation. Where required, we will anonymize or dispose of the information we collect when we no longer need it for the uses described above.
Do Not Track
Our Site does not currently take any action when it receives a Do Not Track request. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For details, including how to turn on Do Not Track, visit www.donottrack.us.
Children
We do not knowingly collect or maintain personal information from any person under the age of thirteen (13). No parts of our Site are directed to or designed to attract anyone under the age of thirteen (13).
EU/UK/Switzerland Residents
With respect to “personal data” as defined by Regulation (EU) 2016/679 (“GDPR”), any national law of an EU member state adopted pursuant to the GDPR, the United Kingdom Data Protection Act of 2018, and the Switzerland Federal Act on Data Protection (collectively, “European Data Protection Laws”), we serve as the “controller” and are located at 9700 West 74th Street
Eden Prairie, MN 55344.
We process the personal data set forth in the “Information Collected” section above for the purposes set forth in the “Use” section above. Our legitimate bases for processing such personal data include:
- Performance of Contract. We may use your information to perform our contractual services or prior to entering into an agreement with you. If you use the Site or if you contact us to request information about our products and services, we use your information to provide to you the features and functionality of the Site and our products and services.
- Legitimate Interest. We may use information for our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms. For instance, we may use your personal data to contact you and respond to your requests and inquiries, to administer our business, including by creating statistical analyses, to identify prevent and detect fraud or to pursue or defend ourselves against legal claims.
- Consent. We may use your information with your consent. In these instances, we will ask you to grant us consent to use your information. You are free to grant or deny permission. If you deny permission, we will not be able to process your information to conduct the activity to which the consent relates. For example, we will not be able to send you marketing materials that you request. You are also free to withdraw your consent at any time. A withdrawal of consent will not affect processing that has been completed during the time in which the consent was valid. If you have granted us consent to use your information, we will use it only for the purposes specified when we request your consent.
- Fulfillment of Legal Obligations. We may use your information to comply with our legal obligations. To comply with regulations, laws or any authority requests, we may disclose your information to authorities or other officials or otherwise process your information pursuant to legal obligations we are subject to (e.g., respond to your requests to exercise your rights under European Data Protection Laws).
For information on whom we share your personal data with please refer to the “Sharing” section above.
All personal data we collect may be processed by us or by a party acting on our behalf outside of the country you reside in. When you provide personal data to us, you consent to the transfer of your data to, and processing of your data in, such countries (e.g., the United States). We will transfer your personal data to these countries through the use of appropriate safeguards as required by European Data Protection Laws.
We will retain your information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws or regulation.
Under European Data Protection Laws, you have the following privacy rights, which you may exercise by calling us at 1-800-328-6108 or emailing us at customerservice@phillipsandtemro.com:
- Right of Access. You have the right to obtain confirmation as to whether your personal data is being processed, as well as access to the personal data along with certain information, including the purposes of the processing, the categories of personal data concerned and the recipients or categories of recipients to whom the personal data have been or will be disclosed.
- Right to Rectification. You have the right to rectify your inaccurate personal data and to complete any incomplete personal data, including by means of providing a supplementary statement.
- Right to Erasure or Right to be Forgotten. You have the right to erase your personal data under certain circumstances.
- Right to Restrict Processing. You have the right to restrict our processing of your personal data under certain circumstances.
- Right to Object. You have right to object, on grounds relating to your particular situation, at any time to our processing of your personal data, which is based on public interest or our legitimate interests, including the profiling of data. In this case, we will stop processing your data, except for where we have compelling legal grounds for the processing which override your interests, rights and freedoms, or for the exercise or defense of possible legal claims. You also have a right to object to the processing of your personal data for direct marketing purposes.
- Right to Data Portability. Under certain circumstances, you have the right to receive your personal data that you provided to us in a structured, commonly used and machine-readable format, and have the right to transmit such data to another controller without hindrance from us.
- Right to Withdraw Consent. If you have provided us with your consent for the processing of your personal data, you may withdraw your consent at any time to stop any further processing.
- Right to Lodge a Complaint. You have a right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates the European Data Protection Laws.
Nevada Residents
Under Nevada law, PTI does not sell your personal information. However, if you are a Nevada resident, you may submit a request that we not sell any personal information we have collected about you by contacting us at customerservice@phillipsandtemro.com.
Questions / Contact Us
If you have any questions regarding this Privacy Statement, please contact us at:
9700 West 74th Street
Eden Prairie, MN 55344
1-800-328-6108
customerservice@phillipsandtemro.com
Updates to This Privacy Statement
We may update this Privacy Statement from time to time. We will do so by posting additions or modifications to this page. Accordingly, please refer back to this Privacy Statement frequently as it may change.
